Meet your Account Manager!
What sets Drummond apart from the competition? Time after time, interview after interview, customer after customer, the answer is, “its people.” We kept hearing awesome stories about how excited people were to meet their Account Managers/Test Proctors in person, how cool it was to finally engage with this person who had been your partner through the rigorous process of obtaining compliance. And we thought, “you know, you shouldn’t have to wait for a conference to meet your Account Manager.” So we created this series, to help you to get to know the People of Drummond a little better.
Meet your Account Manager:
Q: Tell me about a favorite client interaction.
A: Upon reflection, I recall most fondly several phone calls working early on with a woman as a web surveillance client who later joined Drummond Group and is now our Vice President, Lisa Palmer. Getting to know her was like when you peel an onion; there were layers upon layers of personality that I discovered over time.
Q: How’d you end up working with Drummond Group?
A: I liked working with them, and they liked working with me. I was working at a granite yard, and the owner had some challenges. He told me “if you can find something else to do, go do it.” Just as it happened at that time, Jim Morrow called me and said, “Have you looked at Drummond Group? They’re looking for an EPCS auditor!” So I got together with Aaron (Gomez), and I just really liked what I was hearing; Drummond has the same business ethics that I have. Find what it is that the customer needs and be proactive about that.”
Are you ready to work with real people, who care about your business and are engaged with your success? Then you’re ready to work with the People of Drummond. Learn more and contact us: Health IT Services & Testing